Before the visit.
Record the rooms, surfaces, condition and requested extras. Confirm exclusions rather than leaving them to assumption.
The details / Our checklist
The details make
the difference.
Rooms, surfaces and extras agreed in writing. A checklist you can review before your clean.
Before confirmation.
Match the scope to cleaner availability. Agree the written quote and practical arrangements with the customer.
After the work.
Review the agreed scope. Record any limitations or concerns and provide the follow-up agreed in the quote.
A checklist that fits your home.
Our approach starts with a room-by-room checklist. The work in your quote should be specific to your property, rather than relying on a number that means something different for every space.
What matters most is a scope the customer and cleaner both understand. You can ask about any task before accepting your quote.
One brief, fewer assumptions.
The agreed work, preferences and necessary visit details should reach the assigned cleaner before the appointment. Customer access details need restricted handling, not a public document or general application email.
See an example completion noteYour next step
A clear plan for your next clean.
Tell us about your space. We’ll review the scope, timing and cleaner availability before confirming your appointment.