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Quality Reporting · The product

Cleaning, on the record.

After every clean, you receive a written report — 100-point checklist, photo evidence, the Elite Score, and a note from the team lead. In your inbox within an hour. Below is a sample.

See the sample report ↓ Read the methodology
Sample Illustrative only · not a real customer record
EliteClean Pro
Post-Clean Quality Report
Download PDF
Property
Mount Royal residence · 4 bed / 2.5 bath
Visit
Recurring bi-weekly
Team lead
M. Chen
Elite Score
97/100
Rooms
6scored
Photos
24captured
Duration
2:13hrs
Kitchen
All checkpoints complete
100 / 100
Master Bathroom
All checkpoints complete
98 / 100
Living Room
All checkpoints complete
100 / 100
Master Bedroom
All checkpoints complete
96 / 100
Powder Room
All checkpoints complete
99 / 100
Office · 1 item flagged
Window track · next visit
95 / 100
Kitchen
Counter / range
Kitchen
Sink / faucet
M. Bath
Shower / glass
M. Bath
Vanity / mirror
Living
Floor / surfaces
+19
more
Team lead note

"Office window track flagged for next visit — needs detail tool we didn't have on board today. All other surfaces to spec. Living-room rug edge curled at corner, straightened. Note: replace soap dispenser in powder room, current one drips."

M. Chen · Lead · Generated automatically at team departure
01 / Anatomy

What's in every report.

Six things, every time. No variation. No skipped sections. The report is the same shape whether you're in a 1-bedroom condo or a 4-floor commercial building — only the rooms change.

Element 01

The 100-point checklist checklist.

Forty-seven discrete checkpoints per room, scored as the team works. Not a sampling, not an audit, not a generated summary. The full list, every visit, on every room. Read the full system in The Standard.
Element 02

Photo evidence.

Every kitchen, every bathroom, every floor — photographed at completion. Timestamped at capture. Geotagged to your address. Stored in your client portal indefinitely. You see what we saw when we left.
Element 03

The Elite Score.

A composite out of 100, calculated from five components: checklist completion (60%), surface inspection (15%), time-on-task efficiency (10%), supply utilization (5%), client confirmation (10%). Any room scoring under 95 triggers an automatic re-clean.
Element 04

Team lead note.

A named person — not a shared inbox, not a bot — leaves a short note on what they observed. Anything flagged for next visit. Anything noticed in your space that you should know about. The voice that explains the number.
Element 05

Action items.

Things flagged for your attention — a leaky faucet, a worn baseboard, a cracked tile. Not part of our work, but you should know. Photographed when visible. We don't fix them. We don't pretend we didn't see them.
Element 06

Delivery details.

Sent via email within an hour of team departure. Available in your client portal indefinitely. Downloadable as PDF. If any room scores under 95, the report includes the re-clean booking link — confirmed by The Promise.
02 / Delivery

From arrival to inbox.

A typical visit. Times vary by property size, but the sequence — and the report at the end — does not.

0:00Arrival

Team arrives.

Automatic notification sent at 30 minutes out. Geofenced arrival check-in starts the timer. Team enters with the access notes you provided at booking.

0:05 – 2:00Work

Clean and score, in parallel.

Team works the 100-point checklist room by room, scoring as they go. Photo evidence captured at the completion of each room — not the end of the visit.

2:00 – 2:10Review

Team lead reviews against the standard.

Walkthrough against the checklist. Any rooms flagged below 95 trigger re-work on the spot. Lead writes the note while observations are fresh.

~2:45Inbox

Report in your inbox.

Generated automatically at team departure. Email and client portal. PDF download. You see the full report before you walk back through the door.

Times approximate · Sample visit on a 4-bedroom residence

Why we publish a sample

We publish a sample report because the report is the product. Most cleaning services treat their quality control as internal — if it exists at all. We treat it as the deliverable. The work is what gets done. The report is the proof we did it.

Ready to see your own first report?

Book a clean. See the report.

Your first report lands in your inbox within an hour of the team leaving. Score, photos, named lead, action items. The contract, kept.

Get instant quote → Read the Standard